Contact restored

Two months after sending her Red Cross Message to Burundi, Nadine received a call from her caseworker Anna. Anna told Nadine that she had received a Red Cross Message from her mother, from a refugee camp in Tanzania. Nadine was overjoyed when she received the letter and photos from her mother. She couldn’t wait to speak to her.

With the Red Cross Message, Nadine’s mother included a mobile phone number – belonging to a friend who was also living in the camp - where she could be reached. Nadine was able to call and speak to her family in the camp and hear the sound of her mother’s voice for the first time in 13 years.